COMMON QUERIES
You Asked, We Answered
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find the answer, get in touch.
How do I order books from your website?
To order books from our website, simply browse our catalog of books and novels by genre, author, or title. You can also use the search bar to find a specific book or keyword. Once you find the book you want, click on the "Add to Cart" button and proceed to checkout.
You will need to create an account or log in to your existing account to complete your order.
You can also use the "Wishlist" feature to save books for later or the "Compare" feature to compare different books.
WHAT ARE THE SHIPPING OPTIONS AND COSTS?
We offer free standard shipping on all orders over ₹ 500/- within the india. Standard shipping takes 5-7 business days to arrive. You can also choose priority shipping for ₹ 80/ & ₹ 120/- Depending upon weight of order, which takes 2-3 business days to arrive, or express shipping for ₹ 150/- and above which takes 1-2 business days to arrive. We ship internationally to select countries for a flat rate of $24.99. for max 3 Book in single order for International shipping and it takes 10-15 business days to arrive. You can track your order status online using the tracking number provided in your confirmation email.
DO YOU OFFER GIFT CARDS?
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WHAT ARE THE PAYMENT OPTIONS?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.
HOW CAN I PAY FOR MY ORDERS?
You can pay for your order using any of the following payment methods: Rupay, Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, or Amazon Pay, UPI, Paytm, Phonepe. We use SSL encryption and PCI compliance to ensure that your payment information is safe and secure.
HOW CAN I CONTACT YOU?
You can contact us anytime by email at Connectheshelft@gmail.com or by phone at 87005-74073. Our customer service team is available Monday to Friday from 9 am to 5 pm IST. You can also chat with us live on our website during these hours. We would love to hear from you and help you with any queries or concerns you may have.
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